F.A.Q.

Frequent Ask Questions

Residents in a multi-family complex leave their trash in a provided container outside their door, and a valet employee removes and disposes of it.

Navigate to Enviroroutesolutions.com/RESERVE > Select your plan > Enter user info > Confirm your email address and login details.

After completing sign-up registration. Please consult with your property management staff to receive your collection bin. 

There is a 2bag limit. Additional bags are only approved after no service holidays or company-canceled service days.

Please flatten all boxes and place them behind your collection container.

No, our uniformed service valets should never need to knock on your door for trash collection.

Trash is collected promptly at 730 pm 3-5 times a week. Your service valet(s) may circle the property once more before leaving if weather conditions allow it.

Enviroroute offers mobile SMS text updates for important service alerts only. We recommend setting your own personal calendar reminders for daily collection times.

 

Enviroroute subscription payments will appear on your statements as ENVIROROUTEWASTE

Outseta houses our EnviroResident portal where your user account and payments are processed powered by STRIPE.

Yes, cancellations are free and can be done at Enviroroutesolutions.com/RESERVE > Login to your account > Select Profile > Plan > Cancel Subscription.